Suspected Covid-19 cases and guest self-isolation:
What to do if you or a member of your group develops Covid-19 symptoms?
In Scotland, in the event that a member of your group develops symptoms whilst staying away from home, you should immediately book a test through NHS Inform . If you can’t get online then book a test by phoning 0800 028 2816.
In accordance with Test and Protect, people with symptoms are required to self-isolate for at least 7 days, and everyone in their household should isolate for 14 days. If the test is negative, everyone can end isolation. If the test is positive, everyone should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing.
Those contacted through the Test and Protect programme will be required to self-isolate for at least 14 days.
If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this. In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team.
The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.
In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.
After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.
Seeking advice from the NHS test and protect team and avoiding risks of transmission are key.
Where is the nearest Test Site?
The NHS will inform you of the nearest test site.
Contacting Vacation Rental Support if you or a member of your group develop Covid-19 symptoms
After you have contacted NHS Inform and have followed their instructions, please contact Vacation Rental Support to notify us that there is a suspected or confirmed case of Covid-19 within your group. Please do this via your booking platform messaging service or by emailing:
It is important we are notified of the situation so that we can implement additional measures when cleaning and disinfecting the property prior to the arrival of the next guests.
Thank you for your cooperation, keep well and enjoy your stay in the Cairngorms!